awful, stale garbage not even the chooks would eat it
Not welcomeing at all. Especially a old women who is sometime running this shop and express her unnecessary behaviors
Very average, no where near as good as it used to be. Staff are rude and the cakes arent as nice. Plus they try and over charge you
Everything that could have gone wrong went wrong. You name it from wrong cake to overcharged prices. I just wanted a nice cake to celebrate my grandsons birthday, is that too much to ask? I swear the chef spat in the batter or something because the cake ended up tasting like the chef spat in the batter or something, so wrong! When I got the cake it had the words, happy birthday Charlie, My grandsons name is Jerome! I rang them up to ask for a refund and they said, "sorry we don't do refunds".And I said, "Did you say sorry we don't do refunds" And they said "yes we said sorry we don't do refunds."Overall great service would come again.
Turned up to pick up my cake yesterday and was horrified to find that the cake was covered in whipped cream not butter cream which was requested talked to the chef about this and he was very apologetic however given the short time frame till the cake was needed, there was nothing that could be done. He advised that he has to do what his boss says. When I ordered my cake I was very specific showing photos of what I wanted and everything. Was disappointed in the price of $170. So brought the cake home and in the 700 metres I live from the shop, the cake had slipped due to it not being stabilised with anchors of sort in the middle, get home and scrap the cream off the cake to try and rectify the disaster and Find that I don't have one cake I have 2. A caramel mud cake iced and a chocolate mus cake iced dumped in the middle. This is something I could have done myself for 1/2 the price instead went to the professionals to get a cake done. So angry and disappointed with the presentation and the state of my cake. I want a full refund of $170 plus the cost of items needed to make the cake presentable for a birthday party of $30. Total $200. I will take this further if need be as I know other people that similar things have happened to them and this should not be something that is allowed to continue.
The Cheesecake Shop is an Australian Bakery based in Wagga Wagga, New South Wales. The Cheesecake Shop is located at 5/61 Morgan St, Wagga Wagga NSW 2650, Australia.
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